Terms & Conditions


The retail price is set as the listed price (list price/ including tax). Also, an international shipping cost may vary depending on the destination. Please see the item description page for more details on the shipping fee.

<international shipping cost>


- Payment method: Credit card payment is available.
- Payment due: your order will be settled at the time of your order.

<Return Policy>

- We shall not accept item return unless otherwise with a defect.


- Generally, an ordered item will be shipped via EMS within 5 business days after receiving an order.


RINN Customer Support
Toll Free: +81-120-788-028
Service Hours: Weekdays 10AM~5PM
Closed: Saturday, Sunday, Holidays
When toll free is not available (e.g. cell phones), dial +81-3-6880-3180
Email Address: tegami@rinn.co.jp